Email firstname.lastname@example.org stating whether you like a design you have seen on our website or if you would like to use the bespoke service. Someone will email you back within 24hours to gauge an idea of what exactly you are looking for, flat design or foil blocking. Quantities needed.
A quote will be sent back using our online system Freshbooks. The cost of each design element will be outlined.
If you are happy to proceed we will take 50% of payment up front to begin the design process. We will send you out a brief sheet to fill in with all the wording needed on each different piece of stationery. We will also attach different wording options to help give you a steer in the right direction.
PLEASE ENSURE YOU ARE HAPPY WITH ALL WORDING BEFORE SENDING ACROSS AS WE SIMPLY COPY AND PASTE THIS ACROSS.
WE DO NOT TAKE RESPONSIBILITY FOR SPELLING MISTAKES MADE BY YOU.
Once we have received your brief sheet you will be sent a confirmation email confirming we have received it and everything looks as it should. We will then begin the design process and have an initial draft within 5 working days.
We then work together on any changes you might want to make and we will continue to send you a new set of proofs until you are 100% happy with the designs we have created. We NEVER send anything to print without you agreeing on it first.
You can have up to 4 sets of proofs included in the standard cost of your stationery. In our experience this is more than adequate. However, if you need more than this, additional proofs will be charged at £15 each. Another reason to be sure of your wording before sending it across.
Once you are 100% happy with your designs and ready to go to print we will send you a proof agreement form, once this is signed we send everything off to print.
Your stationery will be sent to you by courier service, it must be signed for so please consider this when sending us the address of where you would like it sent.
Printing times can vary so allow for 5-10 working days to have your stationery sent to you. Deliveries are not made at the weekends.
If you need your stationery urgently then please drop email me to advise of this so we can discuss time frames. We will always aim to turn things around as quickly as possible for you. We add an additional cost of £100 on to these orders